Here are some frequently asked questions (FAQs) that are often put to Frome Heritage Museum. They cover all sorts of practical questions about what to expect when you visit and, currently, the latest covid-19 policy.


We are following Government guidelines with daily cleaning measures; good ventilation; display of Government QR code poster and suggest visitors voluntarily wear face masks; use the available hand sanitisers and keep themselves at a sensible distance from other visitors.

Times & Dates

We are open from 10am to 2pm Tuesday to Saturday from mid-March to mid-November. We also open on Frome Independent Market Sundays.


There are no tickets as such, just come along to any event/exhibition that you might be interested in seeing.

How Much Does it Cost?

It’s free but we very much depend on the generosity of visitors so please leave a donation.

How Long Does it Take to Look Around?

On average, visitors spend from 1 to 2 hours in the Museum.

Group Visits

We welcome school and other group visits, throughout the year. However to avoid disappointment and make the most of your visit please contact us in advance by phone 01373 454611 or email: info@frome-heritage-museum.org

Out of Hours Research

The Library/Archive is open to researchers by appointment throughout the year. Ring 01373 454611 or email: info@frome-heritage-museum.org to arrange an appointment.

Donations of Items

We are delighted to receive donations of items relevant to Frome and surrounding villages. We reserve the right to refuse any item and also to re-disperse certain items as required.

Events & Exhibitions

See our What’s On section.

Getting Here & Finding Us

We are located in the centre of Frome next to the town’s main Cheese and Grain Car Park and we are clearly signposted.

We do not have our own car park.

Taking Photos

Photos can be taken for personal use but not for commercial use without permission.


We do not have a cafe or any food/drink facilities but there is a cafe next to the Cheese and Grain car park and several others within the town. There is a toilet but no baby changing or disabled facilities.


Due to the grade II listed building it is not possible to cater for wheelchair access. Those with walking sticks will need to take care moving between galleries. There are two steps up to the entrance and two between our exhibition galleries. The Museum stewards are on hand if help is required.


The safety of our visitors and volunteers is paramount. Please respect all signage and follow directions given by staff members.

Can't find what you're looking for?

Our Contact Details

1 North Parade, Frome, Somerset BA11 1AT

Tel: 01373 454611 or fill in the contact form below.